Stores

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Stores & Reps > Stores

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The Stores section of Multifront is single, central place where Admin can conveniently manage global-level webstore settings.

Admins can primarily use this interface for creating new Stores, managing global-level and display settings, and eventually Publishing a Store so it's visible to Customers once all the details are added.

First time users can check out the Merchant Quickstart Guide to get started and running.


Add Store

Stores & Reps > "Add New" button

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Note: Once the store details are added, admin user needs to associate other areas of Multifront the new store.

  1. First, add Store Details. Then, "Save" button.
  2. Details can be updated using the "Edit" action.

  3. Store is saved with initial information. Page will now refresh and display additional store settings.
  4. New Store is now added
  5. Next, configure additional Store Settings via the "Manage Store" tabs.

Publish Stores

Stores & Reps > Stores > "Publish" action

Note: A Store must be published before it will be visible to Customers.

  1. Page will reload with action confirmation.
  2. Store is now published


Create Store Based on Copy Content

Creating a copy of a Store using “Copy Content Based On” field from “Stores & Reps >> Stores >> Add New”:

During the Add new Store workflow, using “Copy Content Based On” field below Store Alert Setting, admin users can create a Store Based on copied content from the selected store. In the following screen we can observe that below Store Alert Setting, there is an option provided to copy the contents based on store name. Copystoreadd--new 1.png Copy store addnew 2.png

When a Store is created with the copied content, the following Store elements, associated are duplicated to the new Store:

  1. Content Blocks
  2. Content Pages with SEO
  3. Associated Countries
  4. Email Templates

Manage Stores (Other Tabs in Manage Stores)

Stores & Reps > Stores > Manage action 

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  1. Navigate to the appropriate tab Admin wishes to manage
  2. Edit/manage details as needed.
  3. Save progress using the "Save" action. The page will reload with action confirmation.
  4. Store is now managed

Copy Store

Creating a copy of Store using the copy action button from “Stores & Reps >> Stores”:
Copying Store copies all the existing Store Details except the Brand name, Store Name & Store code. A prefix text “Copy of” would be added to the store name and would default as the new store name for the recently copied store (For e.g. if Bookstore is the existing store which the user wants to copy then its copy store would have a named copy of Bookstore, if the user decides not to edit it).

From the Store’s Landing page, administrators can copy an existing store using below steps:

  1. Click the Copy Copyicon.png icon.
  2. Copy Store popup opens

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  1. Specify the Store Name, Brand Name, and Store Code. Click Save.
  2. The new store is added to the listing.
  3. The Copy action duplicates all the contents of the following sections to the new Store:
a. Store Information
b. Units
c. Locale
d. Profile
e. Shipping Origin
f. Countries
g. SMTP
h. Image Display Settings
i. Content Blocks
j. Content Pages with SEO
k. Associated Countries
l. Email Templates


Delete Stores

Stores & Reps > Stores > "Delete" action
  1. Page will reload with action confirmation.
  2. Store is now deleted.


Store Details

To start, Stores must be saved using General information before additional tabs for Store configuration will be displayed. After a Store is saved, all remaining store details can be managed via the "Manage" action.


General Tab

Store Detail Description
Brand Name Indicates Stores Name
Store Name Internal Multifront Store Name
Store Code Indicates unique Stores code
Catalog Select an existing Catalogs to associate to Store. References PIM > Catalogs.
Theme Select an existing Site Themes to associate to Store. References CMS > Site Themes.
CSS Select CSS assocaited with Site Themes
Enable SSL Webstore is relaunched using SSL protection. Adds "https://" before URL.
Administrator's Email Enter email address for Store Administrator displayed to Customers via Store
Sales Department Email Enter Sales Department email address displayed to Customers via Store
Customer Service Email Enter Customer Service email address displayed to Customers via Store
Sales Department Phone Number Enter Sales Department phone number displayed to Customers via Store
Customer Service Phone Number Enter Customer Service phone number displayed to Customers via Store
Default Customer Review status Indicates Customers Review Status for Store. If status is "Published" then Review is displayed in Store.
Default Order Status Select Default Order Status for Customers. After checkout, Default Order Status will be displayed to Customers.
In Stock Message Message can be customize for the particular stores about the availability of the product.
Out of Stock Message Message can be customize for any particular stores if the product is not available in the inventory.
Back Order Message Message can be customize for when the product is again available in Inventory.

URL Tab

Admin user can manage the URL(s) associated with the store through the URL tab.

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Each Store must be associated with a URL, "Is Active" detail set as "Enabled", and Published before it will be visible publically.


Associate URL with Store

The store needs a domain before the customer can access the particular store.

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  • Use the "Add New" button and complete the following details
    URL Name The unique domain name for Store, Ex: http://www.znode.com
    Application Define the type of Store you're creating as API, Admin, or Webstore.
    "Enable this URL" box Check box to enable URL
  • Save progress using the "Save" button. The page will reload with action confirmation and redirect to the URL Landing Page.
  • (Optional) Admins can now use Actions to manage URLs from the URL Landing Page, seen below.
    "Edit" action Edit URL Name & change Application Type
    "Clear Cache" action Clears cache for entire application.
    Enable/Disable Enable or Disable a URL for specified Store
    Delete" action Delete a domain
  • URL has successfully been added

  • Profiles Tab

    Administrators can set a User Profile to "Is Default Anonymous Profile" and "Is Default Registered Profile", so at the very least, a Store can have User Profiles associated for registered and unregistered customer to your Webstore.

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    • A User Profile must be created first in the User Profiles section of CMS before it can be associated with a Store.
    • Existing User Profiles can be associated with Store(s) from the Profiles Tab, under Stores and Reps > Stores.

    Administrators can also do some exceptionally helpful things by associating User Profiles to a Store, like creating Profile-specific Catalogs or User-based Pricing.

    The Profiles tab references to the User Profiles. Admin users can create profile specific catalogs, Shipping, Payment Methods, and Promotions and Coupons. Therefore, when a customer(shopper) is associated to a profile then the access level of that particular user depends on the profile specific elements.


    Associate Profile to Store

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    1. Click the "Associate Profile" button and select which User Profile to associate.
    2. Indicate if "Default Anonymous" and/or "Default Registered"
    3. Save progress using the "Save" button. The screen will refresh with action confirmation.
    4. User Profile is now associated with the managed Store


    Price Lists Tab

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    Product Prices that appear in the Store comes from a Pricing List, which can be associated at the User-Profile or at the Store level:

    • Store Based: The same Pricing is displayed to all Customers visiting the Store
    • Profiles Based: Profile-specific pricing is only shown to Customers

    Note: If Customers could be shown multiple Pricing Lists, the List with the highest Precedent value would be displayed.

    Associate Price List with Store

    1. The Price List tab landing page has two Store-Based Based" and "Profile Based". Select a tab based on how prices should be displayed to Customers.
    2. For "Profile Based" pricing, please specify the User Profile to associate a Pricing List with using the "Select Profile" drop-down.
    3. Use the "Associate Price" button to browse unassigned Pricing Lists. Activate the elements you wish to associate and "Save". The page will reload with confirmation of your progress.
    4. Pricing is now associated.

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    Note: To disassociate an associated Pricing list, use the "Delete" actions. This does not permanently delete the association of the price list.


    Inventory Tab

    On the Inventory tab, administrators can associate warehouses with the store for order fulfillment and inventory tracking purposes. It is important to add a default warehouse to the store and optional to add associated warehouses to the store.

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    When multiple warehouses are associated (with one warehouse as default and other warehouses as associated warehouses) with the store, then:-

    1. The quantity of product displayed on the web store is the sum of the quantities available in the default and associated warehouses.
    2. Say there are 2 warehouses associated with the store. If a default warehouse has 1 quantity of a product and the associated warehouse has 5 quantities of the same product, then shopper will be allowed to place an order with "more than or equal to 1" OR "less than or equal to 6" products. This means that the quantity of product gets deducted first from default warehouse and then from the associated warehouse for the same order when the ordered quantity is not available in the default warehouse.
    3. When backordering is enabled for say a particular productand that product is ordered then the quantity will first get deducted from the default warehouse and then from the associated warehouse. Once the quantity in both the warehouses is 0 then the quantity will be reduced from the default warehouse (in negative)


    Associating a Warehouse with a Store

    Before starting these steps, you will need an unassigned Warehouse with Products associated.

    1. Select an unassigned Warehouse from the "Unassociated Warehouse" table
    2. Use the "Right" arrow button to associate the desired Warehouse with Store
    3. Use the "Save" button to save progress. The page will reload with action confirmation.
    4. Warehouse is now associated with Store


    Shipping Origin Tab

    The Shipping tab is primarily used to manage the originating shipping address and UPS/FedEx account credentials for a Store.

    If the Shipping Origin address is a Warehouse, select the "Use Warehouse Address" checkbox to pass through the Default Warehouse Address.

    Also, a Store's Shipping Address is used to determine shipping origin for calculating shipping rates.

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    Shipping Origin Address Details Enter the address your inventory will ship from.
    FedEx and UPS settings Configure your respective account information before enabling FedEx or UPS shipping methods.


    Shipping Methods Tab

    The Shipping Methods tab is where Administrators can associate unassigned Shipping Methods with a Store. The Shipping Options are created in another section of Multifront, Shipping. Only unassigned Shipping Methods can be seen here.


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    Once a Shipping Method is associated with a Store, Customers can select the Shipping Method at checkout.

    By default, Multifront has FedEx, UPS, and USPS Shipping Types baked in but Administrators can also create their own.


    Associating a Shipping Method with a Store

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    To associate a shipping method(s) with the store,

    1. Click on the Associate Shipping Method
    2. Select shipping method(s)
    3. Click on Save.

    Note - Admin users can only associate unassociated shipping method with the store. If all the shipping methods are already associated then the Associated Shipping Method pop up will not show any records.

    Payment Methods Tab

    Only unassigned Payment Methods can be seen here.

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    In Payment Method tab, administrators can associate unassigned Payment Methods with a Store. The Payment Options are created in another section of Multifront, Shipping.

    Once a Payment Method is associated with a Store, Customers can select the Payment Method at checkout.


    By default, Multifront has four Payment Types: Credit Card, Purchase Order, Paypal Express, and COD. Administrators can manage Merchant Gateway Settings from the Payment Methods section.

    Associating a Payment Method with a Store

    Before starting these steps, admin user will need an unassigned Payment Method

    1. Use the "Associate Shipping Method" button to associate an unassociated Shipping Method with a Store.
    2. Select an unassigned Shipping Method and "Save" progress. The page with reload with action confirmation.
    3. Shipping Method is now associated with Store


    Tax Details

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    To set up different types of taxes Admin needs to enter the required details for every tax.


    Taxes Tab

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    Taxes created with Admin > Taxes can be associated with Stores via the Taxes tab.

    Use the "Associate Tax" button to associate Taxes with Store. +Using the "Delete" action, Administrators can remove Taxes from a Store.

    Note: Only unassociated Taxes can be associated with Stores.


    Countries Tab

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    Shipping and Billing are enabled only for Countries associated with Stores. Multiple Countries can be associated with a Store. On this tab, Administrators can manage which Countries are associated with. Use the "Associate Country" button to enable Countries for international shipping and billing.

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    Using the "Delete" action, Administrators can remove Countries associated with a Store.


    Locale Tab

    Stores supports up to four Locales: English, French, German, and Spanish. Administrators can activate/deactivate the locale values for their store and set a default locale using Tools from this tab.

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    Product Listing Option

    Admin users can manage sort list and page list independently for every store from this tab.

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    Sort List

    There are predefined sort list options available in this section. Users can select any required options from this list. The selected option(s) will be displayed on the webstore. Admin users can associate/de-associate the sort options anytime they want from this section.


    Available Sort List options

    Sort list Option Description
    Highest Rating When a customer selects this option on the webstore, the products with the highest to lowest rating will be displayed on the product listing page.
    Most Review When a customer selects this option on the webstore, the products with the hoghest number of reviews to the lowest number of reviews will be displayed on the product listing page.
    Price, High to Low When a customer selects this option on the webstore, the products with the higher pricing to the lower pricing will be displayed on the product listing page.
    Price, Low to High When a customer selects this option on the webstore, the products with the lower pricing to the higher pricing will be displayed on the product listing page.
    Sort by: Name, A to Z When a customer selects this option on the webstore, the products will be displayed on the product listing page according to the alphabetical order A to Z.
    Sort by: Name, Z to A When a customer selects this option on the webstore, the products will be displayed on the product listing page according to the alphabetical order Z to A.
    Out Of Stock When a customer selects this option on the webstore, the products which are out of stock will be displayed on the top on the product listing page.
    In Stock When a customer selects this option on the webstore, the products whcih are in stock will be displayed on the top on product listing page.

    Page List

    There are predefined page list options available in this section. Users can select any required options from this list. The selected option(s) will be displayed on the webstore. Admin users can associate/de-associate the page list options anytime they want from this section.

    Available Page List options

    Sort list Option Description
    Show 8 When this option is selected by customers (shoppers) they will see only 8 products per page on the product listing page.
    Show 12 When this option is selected by customers (shoppers) they will see only 12 products per page on the product listing page.
    Show 16 When this option is selected by customers (shoppers) they will see only 16 products per page on the product listing page.
    Show 32 When this option is selected by customers (shoppers) they will see only 32 products per page on the product listing page.
    Show 64 When this option is selected by customers (shoppers) they will see only 64 products per page on the product listing page.

    SMTP Tab

    Simple Mail Transfer Protocols must be configured before email notifications can be sent. All email notifications from this store will come from this single server.

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    SMTP Port: Port number for the server
    SMTP Server: Ex. smtp.gmail.com
    SMTP Server User Name: Server user name
    SMTP Server Password: Password for email server
    From Display Name: This is the name which will be displayed in the subject line of the email.
    From Email Adress: Email will be sent to the customer from this email address.
    BCC Email Adress: This functionality will work as normal BCC email functionality. Any emails sent to the customers will also be sent to this email address which will be mentioned in the BCC section.
    Enable SSL for SMTP: Checkbox to enable SSL for SMTP
    Turn Off Emails: This will turn off the email sending capability for the particular store.

    Units Tab

    Administrators set Store preference for units and currency. All currency and units will appear based on these preferences.

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    Weight Unit Product weight in either kilograms or pounds.
    Dimension Unit Product can be either inches or centimeters.
    Active Currency Select active currency for your store. Prices are displayed to Customers according to the store-level currency.
    Culture Select currency culture of a suitable country for your store. Prices are displayed to Customers according to the store-level currency.
    Currency Suffix Admins can include a suffix which is displayed with currency values.
    Preview See a preview of Active Currency and Currency Suffix

    Analytics Tab

    It is a web analytics service that allows admin to analyze in-depth detail about the visitors on your website.

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    Container ID: This field needs to include the container ID received from the created Google Analytics account.
    Analytics ID: This field needs to include the Analytics ID received from the created Google Analytics account
    Tracking Pixel: A tracking pixel field needs to include the HTML code snippet used for tracking purposes.

    Robots.TXT Tab

    Robots.TXT Tab allows admin user to include the information of which web robots (most often search engines) pages on to crawl on customer(s) site and which pages not to crawl. The Admin needs to add the text's information here.

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    Additional Attributes Tab

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    Detail Description
    Webstore Authorization This indicates if the Customer will require to login in order to place an order.
    Redirections Admin needs to enter the details of the SEO URL to redirect any user to the particular page.
    Enable Budget Management Admin User can enable or disable :
    1. Whether approval will be required for the customers, whose approvers are set either for store level or customer level,
    2. whether per order limit will be applied for the customers whose order limits are set and
    3. whether annual order limit will be applied for the customers whose order limits are set

    If Admin users enable annual order limit then they will be able to set the annual order limit start month.

    eCertificate settings If this field is enabled, a 'Manage eCertificates' tab will appear on Customer's 'My Account page' on the webstore. 'Manage eCertificates' will allow Customers to view/manage their current eCertificate Balance
    Address Settings If this setting is enabled for the store and for particular Customers then while changing the address at the check out page, respective Customer will be able to see the shipping address suggestion.
    Captcha If Captcha setting is enabled for stores and for a particular form(s) then the Captcha would be shown in the respective forms.


    Approval Management

    Admin users can enable or disable approval routing from here. When approval routing is enabled, admin users can set approval limits and approvals for the customers (shoppers) associated with the store.

    For a particular store, admin users can now enable approval routing either for the entire store or for a specific payment method(s).

    To use approval routing admin user should follow the below steps -

    1. Set the value of Enable Approval Management field to Yes
    2. Select An Approval Type
    3. Select An Approval Level
    4. Set an amount over which the approval routing would work
    5. Add approvers/payment configurations as per the selection (the detailed explanation of this is given in the below sections).

    Field Description
    Enable Approval Management Admin user can set the value of this field to Yes to enable approval routing for the store.
    Select An Approval Type There are two types of approval types viz. Store and Payment.
    • When Approval Type Store is selected, orders placed by the customers using any payment method will require approval if their order is above the Order Limit.
    • When Approval Type Payment is selected, orders placed by the customers using any of the payment methods saved under approval management will only require approval.
    Select An Approval Level There are two types of approval levels viz. Single and Multiple.
    • When the value of Approval Level is selected as Single, then the general approvers (approvers saved under Manage Store >> Approval Management) or the User level approvers (approvers saved under Manage User >> Approval Management) will be able to approve the orders of the customers, depending on the set order limit. With single level approval if any approver ( from the saved list of approvers) approves the order of a customer then the order will not require approval from other approvers.
    • When the value of Approval Level is selected as Multiple, then the general approvers (approvers saved under Manage Store >> Approval Management) or the User level approvers (approvers saved under Manage User >> Approval Management) will be able to approve the orders of the customers, depending on the set order limit. With Multiple level approval, approval is required by Multiple approvers based on the approval order set for the approvers under Manage User >> Approval Management.
    Set Approval For Orders Above Admin user can add an order amount here over which the approval would be required.

    Approval Routing for Store

    For ‘Approval Type = Store’, administrators can set the following:-

    • Order amount, above which the approval would be required
    • Approval level, which indicates approval will be required from single approval for multiple approvers
    • Approvers
    Store level approval routing in conjunction with User-level approval routing

    When “From Amount” from Manage User >> Approval Management is greater than “Set Approval For Orders Above” from Stores & Reps >> Stores >> Manage Stores >> Approval Management, then approval routing for respective customers (shoppers) works at the user level. This means the approvers set at the user level (under Manage User >> Approval Management) will be able to approve the orders of the respective customers.

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    Approval Routing for Payment

    For ‘Approval Type = Payment Method’, administrators can set the following:-

    • Order amount, above which the approval would be required
    • Approval level, which indicates approval will be required from a single approver or multiple approvers
    • Payment configuration(s):-
      • Payment Method
      • Approvers
    Payment level approval routing in conjunction with User-level approval routing

    When “From Amount” from Manage User >> Approval Management is greater than “Set Approval For Orders Above” from Stores & Reps >> Stores >> Manage Stores >> Approval Management, then approval routing for respective customers (shoppers) works at the user level. This means the approvers set at the user level (under Manage User >> Approval Management) will be able to approve the orders of the respective customers.


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    Display Settings

    Stores & Reps> Stores > Manage action > General Tab > "Display Settings" action
    

    The Display Settings of a Store correspond to a Stores Theme and.CSHTML Pages containing Widgets. In this section, Administrators can customize Store-specific visuals and configure Widgets for their Stores.

    Out-of-the-box, Multifront uses a default Theme for Stores. The default Theme includes several Content Pages which can assist Administrators in establishing a Store. Administrators can download the default Theme, which can act as a template for a firm to create custom Themes, and can also add/modify Pages, CSS, or Widgets based on the Admins requirements. After a new Theme has been created, Themes can be added to Multifront via CMS > Site Themes.


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    Detail Description
    Website Logo Select a Website Logo, Favicon, and Website Title
    Brand Products Brands landing page displays content to Customers using two non-configurable Widgets (Facets and Product List).
    Product List Content Pages feature three nonconfigurable Widgets (Facet List, Category list, Product list).
    Home content Store Home Page contains four configurable Widgets (Slider, Advertisement Banner, New Arrival, and Home Page Special) and one nonconfigurable Widget (Recently Viewed Products--which updates based on Customers Store searches).
    Product Extras Pages feature two nonconfigurable Widgets (Link Products and Recently Viewed). The "Link Products" Widget is used for "You May Also Like" Products seen on the PDP.
    Quick View Widget PDP displays content to Customers using one nonconfigurable Widget. The Quick View Widget also allows Customers to add Products to Cart.
    Search Page Search Results are displayed to Customers using two nonconfigurable Widgets, Facet List and Product List.
    Layout Contains two nonconfigurable Widgets for Header and Footer sections. Footer and Header sections are referenced by Layout. These sections are displayed on all Store Pages.
    Footer Section The Footer section contains six Widgets, four configurable Widgets (Social Media, Help Section, Store Info, and Payment Gateways) and two nonconfigurable (Newsletter and Customer Support)
    Header Section The Header Section contains four non-configurable Widgets, Locales, Search Panel, Quick Order, and Top Leel Navigation.
    Dashboard Pages feature nonconfigurable Widget.
    Image setting Administrators can set the default Product Image and Auto Image Resize Settings. Ex: PDP uses Large Image and "Add to Cart" page uses Small Thumbnail Image.
    Product Page Administrators can set the Product Size based on the Product Type Detail. By default, Administrators can choose "Big", "Medium", and "Small".

    Configurable Widgets

    Multifront comes standard with several configurable and nonconfigurable Widgets for Stores. Widgets are configurable reusable code that is configurable by Administrators to Developers can create/develop new Widgets based off the defaults. Widgets can be used multiple times throughout a Store, each with a different configuration.

    Ex: A single Widget, such as "Home Page Special" is configurable and will display any Products the Widget is associated with. A Developer could create a "Best Sellers" Widget based on "Home Page Special" which could then be used throughout a Store.


    Slider Details

    Stores > "Display Settings" action > Home Content tab > Slider Widget "Configure" button
    
    Detail Description
    Select Slider Select existing Banner Sliders from drop-down to display with Slider Widget.
    Select Type Select Slider type
    Select Navigation Select Navigation element for Slider
    Auto Play "Yes/No" toggle to enable/disable Slider autoplay
    Auto Play Timeout Time (in msec)
    Autoplay Hover Pause "Yes/No" toggle to enable/disable Slider pause on Customer mouse hover
    Select Transition Style Select Transition Style from drop-down list

    Configure Slider

    Stores > "Display Settings" action > Slider Widget > "Configure" action
    
    1. Add Widget Details
    2. Save progress using "Save" button. The Page will reload with action confirmation.
    3. Slider Widget is now configured.


    Configure Advertisement Banner

    Stores > "Display Settings" action > Advertisement Banner Widget > "Configure" action
    
    1. Add Widget Details
    2. Save progress using "Save" button. The Page will reload with action confirmation.
    3. Advertisement Banner is now configured.

    Associate New Arrivals

    Stores > "Display Settings" action > New Arrivals Widget "Configure" button
    
    1. Select Products to associate with New Arrivals Widget
    2. Save progress using the "Save" button. Page will reload with action confirmation
    3. New Arrivals have now been associated.

    Associate Home Page Specials

    Stores > "Display Settings" action > Home Page Specials Widget "Configure" button
    
    1. Select Products to associate with Home Page Specials Widget
    2. Save progress using the "Save" button. Page will reload with action confirmation
    3. Home Page Specials have now been associated.

    Associate Category List

    Stores > "Display Settings" action > Category List Widget "Configure" button
    
    1. Select Category(ies) to associate with Category List Widget
    2. Save progress using the "Save" button. Page will reload with action confirmation
    3. Category List have now been associated.

    Associate Brand List

    Stores > "Display Settings" action > Brand List Widget "Configure" button
    
    1. Select Brand(s) to associate with Brands List Widget
    2. Save progress using the "Save" button. Page will reload with action confirmation
    3. Brands List have now been associated.

    Add Social Media

    Stores > "Display Settings" action > Footer Section Tab > Social Media Widget "Configure" button
    
    1. Add Social Media Details
    2. Save progress using the "Save" action. The page will reload with action confirmation.
    3. Social Media has now been added.

    Add Store Info

    Stores > "Display Settings" action > Store Info "Configure" button
    
    1. Add Store Info Details
    2. Save progress using the "Save" action. The page will reload with action confirmation.
    3. Store Info has now been added.

    Add Help Section

    Stores > "Display Settings" action > Help Section Widget > "Configure" action > "Add New" button
    
    1. Add Help Section Details
    2. Save progress using the "Save" action. Page will reload with action confirmation.
    3. Help Section has now been added.

    Add Payment Gateway

    Stores > "Display Settings" action > Payment Gateway Widget > "Configure" action > "Add New" button
    
    1. Add Payment Gateway Details
    2. Save progress using the "Save" action. Page will reload with action confirmation.
    3. Payment Gateways has now been added.

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