Main Page

From Znode Knowledge Base
Jump to: navigation, search

Version 9.3.0

Submit a Support Ticket

Merchant Quickstart Guide

Welcome to Znode. This quick start guide is designed to get you up-and-running, with Znode, as quickly as possible. Configuring Znode requires you (as the merchant administrator) to set up several key areas in the software.
  • These areas need to be initially configured in the order presented below.
  • Only the initial setup requires this exact sequence of events.
Note: The following steps represent the minimum number required to configure Znode along with a definition and purpose for each step. Once your store has been quick started, additional store customization is possible. (Continue to full article...)

What's New?

In this section, find out what's new with your favorite e-commerce platform. Get familiar with the new tools and features of Znode 9.0:
  • DAM, or Digital Asset Management: It's a central repository to upload, organize, and store your media files. Other sections of Znode will reference DAM anytime you need to browse for audio, images, videos, or other file types. DAM has two sub-sections: Media Attributes for managing media metadata and Media Explorer for browsing and managing all your media assets, including uploading media.
  • OMS, or Order Management System: A centralized location for Admins to view, create, and manage orders across all of your Znode stores. From here, you can also modify order statuses, initiate RMA's, and resend order confirmation emails.

Administrator Portal

Frequently Asked Questions

How do I install Znode 9?

The steps to Install Znode 9 can be found in the Znode 9 Installation Guide

What if I'm not on Znode 9?

Other Versions of Znode

How do I add Inventory for my Products?

Inventory is created when an SKU and quantity are associated with Warehouses. Then, associate the Warehouses to Stores.

Where do I add names to my Vendors, Brands, or Highlight Names?

Vendors, Brands, and Highlight Names are managed in the Attributes-level of Product Attributes.

How do I reset a Password for a User?

Administrators can reset a (B2B User and B2C Users) password via the "Reset Password" feature of Tools.

Can I make different Products Types?

Znode supports Simple, Bundle, Grouped, and Configurable Products out-of-box.

How many different ways can I add Stores?

Two; Administrators can Copy existing Stores or add a new one.

Where do I Associate Store-level and User Profile-level Pricing to my Store?

Via the Price List Tab in the Stores section.

How do I restrict size or the types of files uploaded to DAM?

Via editing the Default Attributes on the Attributes-level of Media Attributes